Professional Resume

BigFix Architect • Endpoint Engineer • Automation Specialist

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Jody R. McKinzie

Email: jmckinzie@bigfixsme.com
Website: www.bigfixsme.com

Strengths

  • Over 25 years’ experience designing, implementing, documenting, monitoring, and troubleshooting sophisticated UNIX information systems including HP‑UX, Red Hat Enterprise Linux, Solaris, and Windows environments.
  • 7+ years of BigFix and SCCM experience.
  • Expert knowledge in RHEL troubleshooting, monitoring, system design, and high‑availability clustering.
  • Proven ability to plan and implement complex UNIX systems leveraging HA clustering to ensure critical infrastructure uptime.
  • 7+ years’ experience with SAN/NAS technologies (EMC, NetApp).
  • BigFix professional specializing in endpoint management and security.
  • Deep experience with BigFix Lifecycle, Compliance, WebUI, Web Reports across 120,000+ endpoints.
  • Developed custom Relevance, ActionScript, and automation content for large enterprise clients.
  • Automated Windows 7→10 migrations using custom baselines, BIOS updates, and software packages.
  • Engaged vendors to ensure binaries were properly documented and packaged for BigFix Lifecycle.
  • Developed automated patching workflows including PRE/POST patching for 120,000+ endpoints.
  • Created custom Active Directory automation for new system builds.

Skills and Technologies

  • Endpoint Manager: BigFix 11/10/9/8, Tivoli Framework 3.2–3.6.2, Software Distribution, Patching, Compliance, Lifecycle, OSD, MDM.
  • Project Management: Team leadership, vendor relations, documentation, budgeting, task tracking.
  • UNIX Versions: HP‑UX 11.11/11.23, Solaris, RHEL, AIX, LPARS/NPARS.
  • UNIX Skills: Shell scripting, tuning, networking, security audits, PERL, PHP, SOAP, MC Service Guard, Oracle RAC.
  • Non‑UNIX: Windows, Exchange, Cisco, IIS, SharePoint, PowerShell automation.
  • Networking: TCP/IP, Ethernet, wireless/wired, Apache Hive.
  • Equipment: Cisco routers, switches, SAN, NetApp.
  • Security: KeOn, Etrust (SeOS), NIS+.
  • Ticketing: Remedy, Autotask, JIRA.
  • Microsoft: Windows Server 2003–2016, Active Directory.
  • Software Packaging: Application normalization and enterprise packaging.

Employment

Charles Schwab – Senior BigFix Packaging Engineer (Consultant)

Feb 2025 – Present

  • Part of EOL team migrating end‑of‑life software using Qualys, BigFix Inventory, REST API.
  • Deployed 500+ software removals considering dependencies and vulnerabilities.
  • Developed strategies and trained colleagues on BigFix modules and features.

Meridian Medical Technologies – Senior BigFix Engineer

Apr 2022 – Feb 2025

  • Migrated 2000+ endpoints across domains after corporate acquisition.
  • Developed 180+ BigFix software packages.
  • Automated patching using Patch Policies and Lifecycle.
  • Saved $200k+ in fines through rapid migration strategy.
  • Worked with HCL to streamline BigFix infrastructure.
  • Designed MECM infrastructure for 10k+ endpoints.
  • Automated packaging, BIOS/driver management, compliance baselines, and reporting.
  • Led Windows 10/11 upgrade projects using MECM task sequences.

Champion Solutions Group – Service Delivery Engineer

Aug 2017 – Apr 2022

  • Packaged thousands of applications across Windows/Linux/Mac.
  • Led Windows 10 adoption using BigFix.
  • Designed and implemented BigFix Lifecycle/Compliance/Inventory across enterprise clients.
  • Developed custom Fixlets, baselines, and compliance automation.

The Children’s Place – BigFix POS Administrator

Aug 2017 – Aug 2018

  • Deployed updates to POS devices nationwide.
  • Developed PKI certificate expiration analysis and renewal workflows.
  • Automated warranty data collection using vendor APIs.

IBM – UNIX Administrator III

Nov 2014 – Aug 2017

  • Implemented Tivoli Endpoint Manager for patching, mobile, and reporting.
  • Created custom reports and security scans.
  • Designed Windows 10 upgrade workflows and automation packages.

CSC – BigFix Administrator II

Jan 2012 – Nov 2014

  • Designed and managed BigFix for multiple clients.
  • Built custom Fixlets for Windows/RHEL/HP‑UX.
  • Developed lifecycle management processes and compliance reporting.
  • Administered Red Hat Satellite Server.

The Zenith – BigFix Administrator I

Apr 2011 – Jan 2012

Citigroup – Senior Systems Analyst

Oct 2006 – Apr 2011

Education

  • University of Phoenix — Masters in Information Systems Management (2006–2008)
  • Strayer University — BS in Information Systems (2002–2006)

Certifications

  • IBM BigFix Administrator (2018)

Military Experience

  • U.S. Navy — Information Systems Manager (1998–2005)

Security Clearance

  • Active Public Trust (2021)

Personal Projects

  • Developing a Post‑Quantum Cryptography (PQC) API using NIST standards:
    • ML‑KEM (FIPS 203) — Kyber
    • ML‑DSA (FIPS 204) — Dilithium
    • SLH‑DSA (FIPS 205) — SPHINCS+